At Hoopers Group, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information when you visit our website, make a booking, or use our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing details, and any other details provided when making a booking or inquiry.
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Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.
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Cookies: Small files stored on your device to improve your browsing experience.
2. How We Use Your Information
We use your information to:
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Process bookings and payments.
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Communicate with you about reservations, inquiries, or promotions.
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Improve our services and website functionality.
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Ensure the security of our facilities and customer accounts.
3. Sharing of Information
We do not sell or rent your personal information to third parties. Your data may be shared only with:
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Service providers who help us operate our website or process payments.
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Authorities if required by law.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of online transmission is 100% secure.
5. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections to inaccurate information.
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Request deletion of your personal data, subject to legal obligations.
6. Cookies
Our website uses cookies to provide a better browsing experience. You can disable cookies in your browser settings, but some features of our site may not function properly without them.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
📧 admin@hoopersgroup.co.za
📍 Hoopers Group, Hibberdene, South Africa